Shipping & Delivery Information

At House of Reikan, we understand that receiving your order is one of the most exciting parts of the shopping experience. We work closely with our fulfillment and logistics partners to ensure that every order is processed efficiently and delivered as quickly as possible.

Order Preparation

Once your order is placed, our team begins preparing it for shipment.

Most orders are processed within 1–3 business days, although processing times may occasionally be extended during product launches, promotional campaigns, holidays, or periods of exceptionally high demand.

Orders are processed Monday through Friday, excluding public holidays.

Once an order has entered the fulfillment stage, modifications or cancellations may not be possible.

Delivery Estimates

After your order has been dispatched, estimated delivery times are generally:

Region	Estimated Delivery Time
United States	7–14 Business Days
United Kingdom	7–14 Business Days
Canada	7–14 Business Days
Europe	7–14 Business Days
Australia & New Zealand	7–15 Business Days
Rest of World	8–18 Business Days

Please note that delivery estimates are provided as guidelines only and are not guaranteed.

Shipping times may vary due to customs inspections, weather disruptions, local courier delays, transportation disruptions, or other circumstances outside our control.

Shipping Costs

We proudly offer complimentary tracked shipping on all orders worldwide.

Any expedited shipping options, if available, will be displayed during checkout.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.

Tracking information may require 24–72 hours to become active after shipment. Depending on the carrier and destination country, tracking updates may appear only after the package reaches a regional sorting facility.

If you do not receive tracking information within a reasonable timeframe, please contact our support team.

Multiple Package Deliveries

To improve delivery efficiency, products within the same order may occasionally be shipped separately.

This may occur when:

• Items originate from different fulfillment locations.

• Certain products require additional handling or packaging.

• Part of an order becomes available sooner than other items.

If your order arrives in multiple shipments, tracking information will be provided for each package where available.

Pre-Order Products

Products listed as Pre-Order are not immediately available for shipment.

Estimated dispatch dates for pre-order items will be displayed on the product page whenever possible.

If your order contains both pre-order and in-stock products, the order may be held until all items are available for shipment unless otherwise stated.

Customs & Import Charges

For international orders, customs duties, import taxes, VAT, brokerage fees, or other government-imposed charges may apply depending on your country of residence.

These charges are determined by local authorities and are the responsibility of the customer.

House of Reikan has no control over these fees and cannot predict the amount that may be charged.

Delivery Delays

While we make every effort to ensure timely delivery, occasional delays can occur due to factors beyond our control, including:

• Customs inspections

• Carrier capacity limitations

• Weather events

• Public holidays

• Transportation disruptions

• Regional delivery restrictions

We appreciate your patience and understanding should any unexpected delays arise.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping information provided during checkout is accurate and complete.

House of Reikan cannot be responsible for lost, delayed, or undeliverable shipments resulting from incorrect addresses submitted at the time of purchase.

Lost Packages

If your tracking information indicates that your package has been lost in transit, please contact us immediately.

Our team will work directly with the shipping carrier to investigate the shipment and determine an appropriate resolution based on the circumstances.

Contact Us

For shipping-related questions, order updates, or delivery assistance, please contact our support team.

Email: support@houseofreikan.com

We are committed to providing a smooth and reliable delivery experience and will be happy to assist with any questions regarding your order.

House of Reikan

Curated Collections. Delivered Worldwide.